Forces Getting Together to Take Full Responsibility

On December 21st, 2017,Tourist Inspection Detachments of Wuxi Tourist Bureau and Binhu District Bureau jointly exerted inspection on the comprehensive regulation and management of the tourist market in Wuxi (Mashan) Taihu National Tourist Vocation Zone. Officers in charge of relative departments including Mashan Police Station, Urban Management Office and Merchant Tourist Bureau introduced their management work respectively.


In order to improve the tourist environment and enhance the satisfaction of  tourists, Wuxi (Mashan) Taihu National Tourist Vocation Zone establishes the headquarter of tourist environment improvement so as to comprehensively manage and coordinate the regulation and management of tourist market in the district. Rules are made as follow: Merchant Tourist Bureau is responsible for handling disputes between tourists and scenic spots; the Community is responsible for handling disputes between tourists and the locals; the local Police Station is responsible for handling disputes among tourists; Market Supervision Bureau is responsible for handling disputes between tourists and business runners. Tourist police detachment, tourist market supervision branch and on-tour tourist court are going to be established by Binhu District Bureau so that the relative authority of Public Security, Trade and Industry Bureau and the Court will be effectively merged into the supervision and management of tourist market in accordance with the specific situation, by which the present issues brought by so many scenic spots and the decentralized tourist industry with many other industries involved will be solved.


The relative departments in the zone are required by the inspection group to put the supervision on whole-region tourism at the first place. In compliance with the new thoughts and goals promoted in the 19th CPC National Congress, they has endeavored to come up with new measures to improve the service for whole-region tourism with the satisfaction of tourists as the highest standard. Meanwhile, they has researched the new situation of supervision on tourism, as as to make sure that their are able to offer more foreseeing, systematic and targeted services. Besides, tourists’ reasonable complains will be more effectively settled and their legal interests protected.