Wuxi Tourist Satisfaction Overall Index in the First Half Year of 2018 Ranks First in Jiangsu Province

On July 18th, Tsinghua University National Image Research Center issued a report of Tourist Satisfaction Overall Indices of Jiangsu Province in the first half year of 2018, which shows that Wuxi Tourist Satisfaction Overall Index ranks first in the whole Jiangsu Province.

According to the report, Wuxi led Jiangsu Province in many aspects, covering tourist satisfaction, the attractiveness of scenic spots, advertisement authenticity, the distribution and clarity of signs, public facilities, complaint convenience, complaint handling, and the increase in tourist satisfaction of tourist public services compared with the corresponding period before.

In the first half year of 2018, Wuxi Supervisory Detachment of Tourism have received 1192 calls from citizens and tourists, 132 online messages, 7 personal visits, among which there are 39 tourist complaints, 241 tourist cases for assistance , 1051 consultation or something else. All cases can be dealt with within the corresponding month with the settlement rate of 100%.